GSC elevates the customer experience with an innovative real-time remote technical assistance service, designed to overcome the limitations of standard support and optimize formulation and color control processes.
Through the Quick Support module, downloadable from the company website, GSC customers can receive personalized technical support during sampling and colorimetric control phases, ensuring immediate resolution of any issues related to the use of specific software.
The company provides multiple communication channels to ensure complete and timely assistance:
- Whatsapp Business: for direct and immediate communication.
- Dedicated phone line: for direct contact with specialized technicians.
- Centralized email address: for sending detailed requests and technical documentation.
The service, active from Monday to Friday from 7.30 to 12.00 and from 13.30 to 17.00 (UTC+1), is available for domestic and international customers, offering specialized technical support in the formulation and color control of pigments.
GSC is committed to providing an optimal customer experience, ensuring fast and personalized technical support to maximize production efficiency and ensure flawless colorimetric results.
